The messages you send are placed in the Sent Items folder according to the time they were sent. To search for a specific message, you can search by:

• Changing the time range
• Device value
• Message subject
• Message type
• Attachment indicator
• Recipient
• Subject or message content prefix
• Message received time

In the Sent Items folder, the following message information is displayed:

• Message type
• Attachment indicator
• Message status
• Recipient
• Subject or message content prefix
• Replies (if any)
• Message sent time

Click the Message Status column to view the status of a sent message. A sent message can have one of the following statuses:

• Messages sent – Single tick mark
• Message delivered – Double tick mark
• User has read the message – Colored tick mark

The Message Status page has two tabs:

• Recipient: Indicates the recipient information.

• Summary: Indicates message summary grouped by status.

On the Message Status page:

• Click View Message to view the message details.
• Click Refresh to view the most recently updated message status.
• Click Save as Excel File to save the status of recipients.