Security Settings

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Security Settings

You can secure your authentication to the Enterprise Number Capture app through one of the following features:

  • 6-digit PIN code
  • Security question (hint)
  • Touch ID or Face ID (for iOS) and Fingerprint (for Android)
  • Screen lock delay

When you enable security settings for the Enterprise Number Capture app, the 6-digit PIN code is the primary authentication technique. When you enable the 6-digit PIN, the security question is also mandatory. You can use either of these options while authenticating the app. However, setting the Touch ID or Face ID, fingerprint for authentication and the screen lock delay is optional.

Security Settings in iOS

  1. On the home screen, tap Settings.
  2. Tap Security.
  3. Tap Lock Application to set a 6-digit pin code.

4- Tap six digits in a sequence of your choice to set your PIN code.

5- Tap the six-digit sequence again to confirm your PIN code.


Note

You can tap the x icon to clear what you have tapped


6. In the Set Hint screen, select your security question or hint, and provide an answer to the selected question.

7. Tap Done to save your answer.


Important

The answer to your security question is case-sensitive.


You are prompted to enable Touch ID or Face ID (in an iOS device that supports Face ID).

8. Tap Yes to enable Touch ID

9. Touch the fingerprint sensor on your mobile phone to allow the app capture your fingerprint.

The Security page is displayed. Here, you can:

  • Change the PIN code
  • Change the security question (hint)
  • Turn off the application lock
  • Set the screen lock delay to secure access timeout for the app. You can select from a duration between Immediately and After 30 minutes.
    When you enable screen lock delay, your access to the application times out, and you are locked out of the app after the set duration. You must unlock the app to continue using it.

Security Settings in Android

  1.  In the CHATS/CALLS screen, tap the menu icon
  2. Tap Settings > Security.
  3. Tap Enable PIN code to set a 6-digit pin code.

4- Tap six digits in a sequence of your chose to set your PIN code.
5. Tap the six-digit sequence again to confirm your PIN code.


Important

You can tap the x icon to clear what you have tapped.


6. In the Select Question screen, select your security question or hint.

7. In the Set Hint screen, provide an answer to the selected question.

8. Tap the icon to save your answer.


Important

The answer to your security question is case-sensitive.


You are prompted to set fingerprint authentication.

9. Tap OK to also enable fingerprint authentication.
10. Touch the fingerprint sensor on your mobile phone to allow the app capture your fingerprint

The Security configuration page is displayed. Here, you can:

  • Disable the PIN code and fingerprint authentication.
  • Change the PIN code
  • Change the security question (hint)
  • Set the screen lock delay to secure access timeout for the app. You can select from a duration between 15 seconds and 30 minutes. When you enable screen lock delay, your access to the application times out, and you are locked out of the app after the set duration. You must unlock the app to continue using it.

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