Choose any combination of our Mobile Recording products
Capture and Archive: WhatsApp, WeChat, Telegram, Signal,
SMS, MMS, Voice calls
Capture and Record WhatsApp and WeChat chats and calls
Archive, Monitor, and Surveil: SMS, MMS, Voice calls
We’ve got you covered with a variety of mobile recording products
The TeleMessage Mobile Archiver effectively addresses compliance, regulatory, eDiscovery response requirements and reduces risk across a variety of industries. TeleMessage captures mobile content, including SMS, MMS, Calls as well as WhatsApp and WeChat calls and chats from corporate or BYOD mobile phones. Messages are securely and reliably retained within TeleMessage servers or forwarded to an archiving data storage vendor of your choice.
Our mobile archiving products securely capture mobile SMS and mobile text messages from mobile carriers and mobile devices for a variety of ownership models (BYOD, CYOD, and employer-issued).
With our multiple archiving methods, you can always find the right tools or blend for your requirements.
You can use any combination of the TeleMessage mobile recording products mentioned below:
- Network Carrier Capture
◦ Messages and calls are captured directly from the mobile carrier network.
◦ The copy of the message is sent to the TeleMessage server for routing to the company archive.
◦ Can work for legacy phones. Enterprise only, not for BYOD.
◦ No App necessary. Call recording capability is dependant on carrier’s network.
- Android Capture
◦ A lightweight agent is installed on the employee’s Android device.
◦ A copy of all mobile SMS / MMS and call recordings is captured on the mobile phone.
◦ The copy of the message is sent to the TeleMessage server for routing to company archive.
◦ Works in the background without any user intervention.
- Enterprise Number Capture
◦ Employee installs the TeleMessage app on their mobile phone.
◦ A secondary enterprise number is provided to the employee and associated with the mobile app.
◦ Messages and calls sent/received using the enterprise number arrive at the app and are recorded.
◦ App users can exchange group and secure messages with other co-workers.
- WhatsApp Capture
◦ Archive WhatsApp calls, text, chats, images, files and deleted messages.
◦ Capture communication from phone or cloud using WhatsApp Phone Capture or WhatsApp Cloud Capture.
◦ Native WhatsApp features and functionality, works from Mobile, Web and Desktop.
◦ Works for iOS and Android, Corporate and BYOD devices. Business/private chat separation.
- WeChat Capture
◦ Archive WeChat calls, text, chats, images, files and deleted recall messages.
◦ WeChat communication is uploaded from the phone for archiving.
◦ Works from WeChat Work mobile app, as well as WeChat web interface.
◦ Works for iOS and Android. Corporate and BYOD devices. Business/private chat separation.
- Telegram Capture
◦ Archive Telegram app chats, secure chats, calls, and channels – including and text, multimedia and all other files.
◦ Telegram communication is uploaded to the company enterprise archive.
◦ Works from Telegram mobile app, as well as Telegram on the web and desktop.
◦ Works for iOS and Android. Corporate and BYOD devices. Business/private chat separation.
- Signal Capture
◦ Archive Signal app chats, calls, multimedia, text, deleted messages and all files and attachments.
◦ Signal communication is uploaded to the company enterprise archive.
◦ Works from Signal mobile app and Signal desktop.
◦ Works for iOS and Android. Corporate and BYOD devices. Business/private chat separation.
TeleMessage is your one-stop shop for international, cross-carrier mobile text, chat, and voice archiving.
Your captured mobile SMS, MMS, chats and text messages, as well as other mobile metadata and content is indexed automatically and securely archived as per your configuration, with immediate availability for review & supervision, on-demand search, and production with other supported electronic communication data.
Our solution stack features flexible deployment options to address the unique needs of your environment.
- Text Message & Call Archiving: TeleMessage Archives SMS, MMS, Voice calls, as well as WhatsApp and WeChat calls and chats
- Industry Compliance: Including MiFID II, SEC, Dodd-Frank Act, MAS, SFC and more
- Employee Productivity: Boost employee motivation and collaboration with clear guidelines concerning text messaging in the workplace
- Searches: Gain fast access to electronic records in the event of records requests, audits, examinations and legal litigation
- Reporting: Administrator tools include full audit trail maintenance and allow the creation of archiving reports based on different criteria
- Flexible Deployment: Use any device, operating system, carrier, plan and ownership model
- Robust Solution: Use multiple several enterprise archive for full redundancy or separation of monitoring and long term archiving
- Fully Proprietary Data: Retain complete ownership of their data and mobile communication and store in any enterprise archive
- Multi-channel Preparedness: Multiple mobile archiving methods for capture of SMS, MMS, Voice calls, as well as WhatsApp and WeChat calls and chats
Store your data with the archiving vendor of your choice
Archiving Options at a glance
Features |
Network Carrier Capture |
Android Capture |
Enterprise Number |
Voice Call Capture |
WhatsApp Capture |
WeChat Capture |
Telegram
|
Signal
|
|---|---|---|---|---|---|---|---|---|
| Brief | Get a copy of messages (optionally voice calls) sent/received by a mobile number directly from the mobile network side. | Android agent that runs in the background and captures all messages (optionally records voice calls) and uploads them to the TeleMessage server to be archived. | Messaging app with a real 2nd phone associated with the app. Messages sent & received made via this 2nd virtual number are archived (optionally records voice calls). | Record and archive your native mobile calls by routing all your incoming and outgoing calls via our recording server and receiving them on an app. | Captures all WhatsApp chats, messages, calls including text, multimedia, deleted messages and other attachments. Can capture WhatsApp Business App chats. | Captures all WeChat chats, messages, including text, multimedia, deleted messages and other attachments. Used with the WeChat Work App | Captures all Telegram chats, messages, including text, multimedia, deleted messages and other attachments. Use the TeleMessage Telegram App to chat with other Telegram users | Captures all Signal chats, messages, including text, multimedia, deleted messages and other attachments. |
| App installation | No | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| User Behavior | Uses phone native messaging | Uses android native messaging/dialing | Uses App for messaging & calls | Uses App for calls | Exactly the same as regular WhatsApp | Exactly the same as regular WeChat Work | Exactly the same as regular Telegram app | Exactly the same as regular Signal app |
| Supports archiving of | SMS, MMS, Calls (on selected networks) | SMS, MMS, Calls (on selected devices) | SMS, MMS, Calls, Secure chats | Voice Calls (can be used in combination of other products to record SMS, MMS & Chats) | Text, Calls. Images, Videos, Audio clips, Files, Contacts, Deleted messages, | Text, Calls, Images, Videos, Audio clips, Files, Contacts, Deleted messages, | Text, Calls, Images, Videos, Audio clips, Files, Contacts, Deleted messages | Text, Calls, Images, Videos, Audio clips, Files, Contacts, Deleted messages |
| Phone ownership | Enterprise only | Enterprise/BYOD | Enterprise/BYOD | Enterprise/BYOD | Enterprise/BYOD | Enterprise/BYOD | Enterprise/BYOD | Enterprise/BYOD |
| Supported Devices | Any phone | Android Smartphones | iOS & Android Smartphones | iOS & Android Smartphones | iOS & Android Smartphones | iOS & Android Smartphones | iOS & Android Smartphones | iOS & Android Smartphones |
| Supported Countries/Carriers | AT&T, Verizon, Bell, HK CSL, TELUS, Rogers, T-Mobile – text messaging only; O2 UK – Voice and Text |
All countries & All carriers | Most countries/carriers | Most countries/carriers | All countries & All carriers | All countries & All carriers | All countries & All carriers |
All countries & All carriers |
| Archives personal messages | Yes | Yes | No | No | No (if on a separate number) | No (if using WeChat consumer app) | No (if on a separate number) | No (if on a separate number) |
| Secure messaging | No | No | To other secure apps | No | Yes | Yes | Yes | Yes |
| Other limitations | Disable iMessage on iPhone and Samsung Messages on Android | Works on Android-only devices. Disable Samsung Messages on Android | Uses App for messaging/calls data connection. Require a data connection | Uses App for calls. Requires a data connection | Uses Carrier Data & WiFi to upload messages | Messages are stored in China and pass via Azure china | Uses Carrier Data & WiFi to upload messages | Uses Carrier Data & WiFi to upload messages |
Store your mobile messages and your email messages in a
unified archive
Seamlessly search for email and mobile messages. Find mobile messages and calls while searching for email and other employee interactions.