Capture and Retain your: SMS, MMS and Voice calls
The TeleMessage Mobile Archiver effectively addresses compliance, regulatory, eDiscovery response requirements and reduces risk across a variety of industries. TeleMessage captures mobile content, including SMS, MMS, Calls and Chats from corporate or BYOD mobile phones. Messages are securely and reliably retained within TeleMessage servers or forwarded to an archiving data storage vendor of your choice.
Our mobile archiving products securely capture content from mobile carriers and mobile devices for a variety of ownership models (BYOD, CYOD and employer-issued). With our three archiving methods, you can always find the right tools or blend for your requirements:
· Enterprise Number Archiver
· Android Archiver
· Network Archiver
We are your one-stop shop for international, cross-carrier mobile text archiving.
Your captured text messaging/mobile content is indexed automatically and securely archived as per your configuration, with immediate availability for review/supervision, on-demand search and production with other supported electronic communication data.
Our solution stack features flexible deployment options to address the unique needs of your environment.
TeleMessage has integrated its platform with some of the leading archiving vendors allowing you more flexibility & efficiency. Store all of your data in one central location—we’ll make sure it gets there safe & sound.
|Brief||Messages sent & received via a virtual number assigned to App users are archived.||The TeleMessage Android App runs in the background of your device and copies all messages and sends it to the TeleMessage server to be archived.||We’ve partnered with the leading mobile carriers to copy messages directly from the network side.|
|Supported formats||SMS, MMS, Calls, Secure chats||SMS, MMS, Call recordings (on selected devices)||SMS, MMS, Call recordings (on selected networks)|
|Supported file types||Text, Image, Audio, Video, Call recording*, Word, PowerPoint, Excel, PDF and other files||Text, Image, Audio, Video, Call recording||Text, Image, Audio, Video, Call recording|
|Phone ownership||Enterprise/BYOD||Enterprise/BYOD||Enterprise only|
|Supported Devices||iOS & Android Smartphones||Android Smartphones||Any phone|
|Supported Countries||Most countries||All countries & All carriers||Selected US & European carriers|
|Supported Carriers||All carriers||All carriers||Selected US, European and Asian carriers|
|Private employee information||Work related messages||Work + Private messages||Work + Private messages|
|Secure messaging||To other secure apps||No||No|
|User behavior||Uses App for messaging||Uses phone native messaging||Uses phone native messaging|
|Charges||Messages paid by enterprise Virtual number paid by enterprise||Messages paid as part of mobile plan (Enterprise/BYOD) |
Additional archiving charge
|Messages paid by enterprise (as part of mobile plan) |
Additional carrier charge for network archiving
* Call recording available for Android Archiver and Network Archiver. In alpha testing for Enterprise Number Archiver – to be commercially released in Q1/18
One-click detail drilldown for SMS/MMS and voice recording content review
Seamlessly search for email and mobile messages. Find mobile messages and calls while searching for email and other employee interactions.
THAT RELY ON
“TeleMessage streamlines our communication efforts with our customers which in turn has helped us provide better service and support.”