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Customer Case Studies

Learn how TeleMessage empowers the use of mobile communication

“The TeleMessage WhatsApp Archiver, enables our brokers compliant communication and reach from their mobile or desktop. We improved our reach, customer service and remain compliant with NFA and MAS regulations”

~Phil Jump

Director and Chairman,
Amerex Singapore

Read about the Amerex Singapore success story.

“For years, we struggled with archiving rep’s text messaging. While our WSP prohibited text messaging with clients, we knew that was not practical. TeleMessage provided the perfect solution for us. Reps can now have their messages archived for review without having their personal texts included. The TeleMessage system is easy to use, and we appreciated the training and customer support we received.”

~Randi Mason

Chief Compliance Officer,
Bristol Financial Services

Read about the Bristol Financial Services success story.

“The feedback from advisers that are actively using the TeleMessage app has been extremely positive. They are finding that clients have been very easy to adapt … Works wonderfully! ”

~Katie Koeman,

Compliance Director,
Advisory Alpha & Planners Alliance

Read about the advisor Alpha Advisory success story.

““The TeleMessage solution is really simple. I don’t get lost or confused as it’s just easy to get in and out. It makes things a lot easier to use and to get done.”

~Jinelle Lugo,

Procurement Coordinator,
Clermont, FL

Read about our FOIA request solution success story.

“The integration of TeleMessage WhatsApp Archiver into our business has given me the confidence to believe that I can demonstrate to the regulator that I am being compliant. I am now able to capture, monitor, and archive the information required by the regulator. It is important to consider how the recorded data is exported to be viewed later. The process must be simple so that I am able to present the recorded information to the regulator, in the event of an audit or inspection. The inclusion of the archiving tool has allowed me and my compliance team to provide the whole email thread or the whole audit trail to a specific conversation.”

~Silvia Rojas

Compliance Manager,
Freight Investor Services

Read about the Freight Investor Services success story.

“We need to observe the trend of our customers, how they communicate, how they want to interact, how agile they want that interaction to be. With the TeleMessage connector, we quickly onboard WhatsApp as a preferred tool and can still keep the information centralized and compliant with our regulators. “

~Ricardo Alcofra

Director of  IT International,
 BTG Pactual

Read about the BTG Pactual success story.

““The TeleMessage ENA enables our team to provide compliant communication and reach wherever they are…satisfying external communication requirements for speed and efficiency”

~Kathleen Hurley,

CIO,
Madison International Realty LLP

Read about the Madison International Realty success story.

“Using TeleMessage to archive our WeChat communication within our check group gave us a fast and efficient trade execution…Now, compliance is focused on the real trade surveillance. ”

~Nikita Leung,

Compliance Officer

Read about our innovative WeChat archiving success story.

“The TeleMessage-designed AfriDOKTA mobile application (app) — a telemedicine platform allowing doctors and patients across several African countries to engage remotely — is set to deliver a significant improvement in the health care and quality of our  customers.”

~John Gachago,

CEO,
AfriDOKTA

Read about our innovative healthcare practitioner success story.

To see more of our customer testimonials, please visit our Customer Testimonial page

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