Chat Settings

Chat settings on the Enterprise Number Capture app allow you to configure
various parameters of the Messaging feature.

Chat Settings in iOS

1. On the home screen, tap Settings.
2. Tap Chats.

3. You can configure the following settings:

• Signature: Set up your signature that is appended to a message.
• Quick Text: Add preconfigured text message templates.
• Reset Chat Defaults: Restore all configurations to default
  settings.
• Chat Font Size: Set the font size for text messages. The available
  options are Small, Medium, and Large.

Chat Settings in Android

1. On the CHATS/CALLS screen, tap the menu icon > Chats.

2. You can configure the following settings:

• Signature: Set up your signature that is appended to a message.
• Quick text: Add preconfigured text message templates.
• Notification settings:
  * Enable or disable notifications for messages and group messages.
  * Mute notifications for group messages.
  * Set the notification tone.
  * Select when to show message preview – Always, Never, or Never when the app is locked.
• Press ENTER to Send: Enable this setting to use the ENTER key to send the message. If disabled, the ENTER key will add a new line in the message body.
• Chat text size: Set the font size for text messages. The available options are Small, Medium, and Large.
• Default new chat: Select when to create a new chat with multiple contacts:
  * Always ask me: Prompts you each time when you create a new chat and allows you to choose between creating a group chat or broadcast.
  * Create new group chat: Creates a new group chat with the selected contacts.
  * Create a new broadcast: Creates a new broadcast with the selected contacts.
• Mute send sound: Enable this setting to not hear a sound when a message is sent.
• Reminders: Set reminders for unread messages:
  * Enable reminders
  * Number of reminders: Number of reminders for unread messages. Select a defined number or Keep repeating to receive reminders until the message is read.
  * Reminder interval: Duration between successive reminders in minutes
  * Notification sound: Select the custom reminder sound.
• Auto forward messages: Allows you to forward all incoming messages to another destination. Enable this setting and set the phone number to which the messages must be forwarded. When a message is forwarded, it is displayed as an outgoing message in the chat conversation thread.

• Restore chat defaults: Restore all configurations to default
  settings.
• Clear all chats: Erase all messages except for messages that are
  locked.
• Delete all chats: Delete all chat threads except for locked chat
  threads.