Enabling Automatic Call Recording

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Enabling Automatic Call Recording

The Android Capture captures native call recordings. To capture native call recordings, ensure that automatic call recording is turned On:


Note
Most Android devices have the same settings. However, some options may vary based on the phone an employee is using.


1. Open the Phone app.
2. Tap the Menu icon > Settings > Recording Calls.

3. Turn On Auto recording for All numbers.

4. Tap Recorded calls and set the location where the call recordings must be saved.

For more information about native call recordings, see Capturing Native Call Recording

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