Compliance

We take compliance seriously.

TeleMessage is designed to maximize productivity, efficiency and overall performance, all while ensuring your organization remains compliant at all times.

Compliance

TeleMessage complies with stringent data protection standards, regulations and corporate security policies such as: FINRA, SEC, MiFID II, NARA, HIPAA, GDPR, SOX and more. TeleMessage provides you with the environment and means for delivering compliant mobile messaging, while offering a user friendly secure & reliable mobile messaging solution.

Security

TeleMessage is secure from end-to-end. You are protected from the moment you start using TeleMessage. Ensuring that all of our customer’s information is secure is our top priority. Our secure messaging encompasses all aspects of the solution: design, development, features, infrastructure, hosting, technology, encryption and other safeguards.

Our Promise

We take your compliance needs seriously. With TeleMessage your information is safe from prying eyes. Hundreds of customers around the world depend on us to keep their valuable information secure. Our solution let’s you send confidential messages, store sensitive information and remain compliant, 100% worry-free.

FINRA (USA)

Financial Industry Regulatory Authority – April 2017

“… Every firm that intends to communicate, or permit its associated persons to communicate… through a text messaging app or chat service must first ensure that it can retain records of those communications,” with non-compliance subject to fines, according to Section 2210.

The FINRA Compliance Service Provider Directory lists TeleMessage as among the approved Email Archive & Data Management vendors.

ESMA MiFID II (Europe)

Markets in Financial Instruments Directive – Jan 2018

“… requires the recording of the telephone conversations and any electronic communication… including amongst others video conferencing, fax, email, Bloomberg mail, SMS, business to business devices, chat, instant messaging and mobile device applications.

The Alternative Investment Management Association (AIMA) includes TeleMessage among its MiFID 2 vendors of telephone taping and surveillance solutions.

SEC (USA)

Securities and Exchange Commission – Rule 17a-3 & a-4

“…require Broker-Dealers to implement a compliance archiving and monitoring solution to retainall written business-related communications.
Electronic records… must be retained and indexed on indelible media with immediate accessibility.”

Investment Advisers Act of 1940 Rule 204-2 — SEC and Dodd-Frank

Investment advisers, hedge funds and private equity firms are required to retain books and records relating to all written communications received and sent.

Read relevant documentation on the Investment Advisers Act of 1940.

FCA (UK)

Financial Conduct Authority – Aug 2015

“The Financial Conduct Authority (FCA) Business Rules Sourcebook states that all electronic records of investment bankers and asset managers… must be retained and indexed on indelible media with immediate accessibility.”

IIROC (Canada)

Investment Industry Regulatory Organization of Canada Reg. Notice 11-0349 – Dec 2011

“Content channels expected to be electronically retained include: instant messaging, social media, text/SMS, audio and video.”

NARA (USA)

National Archives and Records Administration – March 2017

“… Federal agencies are responsible for properly managing electronic messages … including SMS texts, encrypted communications, direct messages…or any other type of electronic messaging system or account.”

Learn more about our mobile text archiving solution here.

Learn about the 50 state text archiving requirements here.

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About how TeleMessage keeps you secure

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Our HIPAA Whitepaper

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For more information on compilance & security

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Our Enterprise Security Best Practices Handbook

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