Rules define how messages can be forwarded, and automatic replies can be sent. Each rule is a combination of a condition and an action.

The condition refers to the messages to be handled:

• From where
• Who is in the To or CC lines
• Message subject or message text.

The action refers to what should be done with the message:

• Forward it to someone
• Reply with a specific text, etc.,

You can also enable or disable a specific rule by clicking on “Enable” or “Disable button. Use this option when you want to temporarily deactivate a rule without deleting it completely.

To set a rule:

1. Log in to the admin portal as an administrator.
2. Click Settings > Advanced Settings.
3. In the Forwarding tab, click Add to add a new rule.
4. Set the required parameters and click Save.