SMS & Text Archiving

Meet your business compliance & regulatory needs with 100% enterprise SMS archiving, monitoring and analysis.

SAFEGUARD BUSINESS DATA, SPEED CUSTOMER ENGAGEMENT & SUPPORT COMPLIANCE

The TeleMessage SMS mobile archiver solutions gives your enterprise the tools necessary to communicate instantly while facilitating your legal and IT teams meeting text message compliance and regulatory requirements. The Telemessage solution set also provides comprehensive archiving, supervision and e-discovery functionality.

The robust TeleMessage mobile enterprise text messaging solution for your business text archiving requirements is fully secure and user-friendly. It records and archives native SMS/MMS and IP Messages. All text message archive and sms archive data is stored in our secure, encrypted and compliant cloud server or on-premises in an enterprise archival system.

Our network archiving solution offers direct carrier capture for automatic archiving, reducing costs and management complexity.

KEEP WORK & PLAY SEPARATE ON THE SAME DEVICE

The TeleMessage Secure Enterprise Messaging App offers a rich user experience, similar to other messaging apps , so that employees can benefit from familiar consumer-messaging features like message status and group chats, within their business-messaging app, with encryption and archiving across device platforms. Alternatively, enterprises can use their MDM system to block the native app to allow business messaging only from the mobile phone.

With the use of an enterprise number, business and personal messages are separated, so that only business messages are logged and archived, protecting user privacy.

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How does it work? 

TeleMessage will provide the Company Admin a pool of enterprise numbers.
Admin will create user profiles via the TeleMessage web interface.
Each user created will be allocated an enterprise number that is drawn from the main pool.
This number will be used as the primary identification of the user.
Other employees and customers can call or send messages to this number.

THE OPTIONS ARE ENDLESS

There are many options available for the TeleMessage sms archive and  Messaging Apps. They offer a rich user experience, similar to other messaging apps, with the added benefits of encryption and archiving across device platforms. Employees can benefit from familiar consumer-messaging features like message status and group chats, within their business-messaging app.

Secure, Encrypted Messaging Between TeleMessage App Users

Archive fully secure, encrypted IP Messages between users with our Android and iOS mobile apps, web portal and APIs. Each TeleMessage app user is able to send feature rich and encrypted messages and chats with other TeleMessage app users. All IP Messages are captured and securely stored in the TeleMessage servers for archive. Users can use the native mobile messaging client of their phone for personal messaging that will not be archived. Alternatively, enterprises can use their MDM system to block the native app to allow business messaging only from the mobile phone.

Secure, Encrypted Messaging Between TeleMessage Users & Any Other Mobile Recipient

Archive sms messages sent between users with our Android and iOS mobile apps, web portal and APIs and any other mobile recipient. Each TeleMessage user is provided with their own enterprise mobile number that is used for their business messaging. This will separate their business messages from their personal messages and allow the enterprise to perform business text archiving on business messages only, just like having separate business and personal email accounts. The enterprise number can be user’s current number, if desired. Each TeleMessage user will send and receive messages with their enterprise number for secure sms messaging. Messages can be sent and received with anyone including feature phones via SMS/MMS and IP Messages with other TeleMessage App users.

All business messages sent to and from the enterprise number are captured and securely stored in the TeleMessage servers for archive. Users can use the native mobile messaging client of their phone with their regular mobile number for personal messaging that will not be archived. Alternatively, enterprises can use their MDM system to block the native app to allow business messaging only from the mobile phone and also allowing android and iphone text message archiving.

Secure, Encrypted Messaging Between the TeleMessage Android App & Any Other Mobile Recipient

Archive sms messages between our Android app users and any other mobile recipient. The TeleMessage Android client will be the default messaging client for the mobile phone. All messages sent and received using the text message archive Android client are automatically copied to the TeleMessage servers for andoid text message archive. Messages can be sent and received with anyone including feature phones via SMS/MMS and IP Messages with other TeleMessage app users.

Archiving Options at a glance

 Features

Enterprise Number

Android Archiver

Network Archiver

Phone OwnerEnterprise/BYODEnterprise/BYODEnterprise only
Supported DevicesiOS & Android SmartphonesAndroid SmartphonesAny phone
Supported CountriesMost countriesAll countries & All carriersSelected US & European carriers
Supported CarriersAll carriersAll carriersSelected US & European carriers
Private employee informationWork related messagesWork + Private messagesWork + Private messages
Secure messagingTo other secure appsNoNo
User behaviorUses App for messagingUses phone native messagingUses phone native messaging
ChargesMessages paid by enterprise Virtual number paid by enterpriseMessages paid as part of mobile plan (Enterprise/BYOD)

Additional archiving charge
Messages paid by enterprise (as part of mobile plan)

Additional carrier charge for network archiving

TEXT MESSAGE ARCHIVING MANAGEMENT

The TeleMessage Administration Web Portal provides the ability for administrators to manage and activate all TeleMessage app users and report on their messages.

All messages are identified, collected and archived in a format that is easily accessible, allowing companies to establish meaningful internal compliance policies regarding mobile devices and to meet compliance mandates from all relevant regulatory bodies. Archives are searchable online or downloadable in zipped text files for import into internal systems.

Alternatively, enterprise sms archiving of messages can be stored in customers’ own internal archiving systems:

Text message archives can be generated in the TeleMessage Administration Web Portal, downloaded as zipped text files and imported into existing enterprise archiving systems.
TeleMessage Reporting APIs allow enterprises to run archive reports from their existing archiving solution and import the archives into their existing archives.
The TeleMessage system can use the enterprise’s existing archiving system’s APIs to call the existing system and securely transfer the archives to it automatically.

COMPREHENSIVE MOBILE COMPLIANCE 

Compliance

Ensure text message compliance with sms archiving regulations and that messages made to and from the Virtual Number are in support of FINRA, MiFID IIHIPAA, SEC, GLB, the Dodd-Frank Act, and SOX text message archiving requirements. All text messages, (SMS) and MMS are recorded, captured and securely stored in our fully-compliant, military-grade, SSAE-16 / FIPS-140-2 compliant servers. Data can be stored on our cloud servers or on-prem up to 7 years. The TeleMessage android and iphone text message archive solutions are also fully compliant.

Security Audits

For a successful security audit strategy, TeleMessage offers audit trails and audit logs that offer a back-end view of system use to record key activities, showing system threads of access, modifications, and transactions for compliance & regulatory, legal, security, and forensic purposes.

Separate App for Business and Personal Messages

Employees can confidently communicate with colleagues, partners and clients knowing that their personal communications remain private. Businesses have assurance that corporate assets, intellectual property and client contacts are protected.

Flexible Deployment

Deployed as SaaS or on-premise, customer-hosted environment, TeleMessage operates securely within a variety of enterprise MDM/EMM environments. Proprietary APIs facilitate rapid integration with enterprise systems such as archival/recording platforms.

E-Discovery & Supervision

All text messages are identified, collected, and archived in a format that is easily accessible, allowing companies to establish meaningful internal text message compliance policies regarding mobile devices and to meet compliance mandates from all relevant regulatory bodies.

Trends & Reporting

Track usage trends with our report creation tools and search message metadata such as time sent, read/not read, message expiration status, and more.

TeleMessage is the only Secure Text Messaging Solution that provides encryption and archiving across device platforms, and across different carriers. 

TeleMessage also works on Android or iOS operating systems, and supports both BYOD devices and company-owned devices.

Users know their messages have been read with a message read status indication.
Users can send any file type, including encrypted message attachments, with size limit of 10MB, with no extra cost. All files will be recorded and archived.
The TeleMessage Secure Enterprise Text Messaging solution with enterprise SMS Archiving prevents the forwarding of sensitive company information while maintaining full compliance with sms archiving regulations.
The TeleMessage web portal allows administrators & users to send and receive secure messages.
TeleMessage APIs support multiple messaging protocols allowing for integration with back end systems for automated messaging.

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Got questions about our Archive SMS technology? Contact Us!

Download our SMS Archiving Datasheet