Comply with regulatory agencies requirements for electronic communication archiving
Dubai Gold & Commodities Exchange (DGCX)
“Phone calls … are conducted over recorded phone lines, as required by relevant regulatory requirements … the recording and monitoring of your communication with DGCX.”
Read the full DGCX Regulations here
Dubai Financial Services Authority – (DFSA)
“…contains many record-keeping requirements for financial institutions in DIFC, and for “Person(s), other than an Authorized Market Institution, who hold a License”… “retain recordings of its “voice and electronic communications with a Client”
Read more about DFSA Rulebook here
Abu Dhabi Global Market (ADGM)
“…the Regulatory Authority will require regulated companies and institutions to submit pertinent aspects of …sensitive and material information pertaining to their clients.”
Read about the ADGM regulations here.
Securities and Commodities Authority – (SCA)
“Responsible for regulating financial markets in UAE, including the Dubai Gold & Commodities Exchange (DGCX)”… “Any phone calls to SCA or DGCX are conducted over recorded phone lines, as required by relevant regulatory requirements.”
Read about the SCA Regulations here
