Direct capture of text messages and voice calls from the Telefonica O2 mobile network
- SMS messages are recorded directly from the O2 Telefonica mobile network for company employees
- TeleMessage can forward Telefonica O2 mobile messages and voice calls to any chosen enterprise archive
- Telefonica O2 text recording can be activated only for Enterprise owned phones, not for BYOD devices
- Text message recording works for smartphones and regular feature phones
- No App installation is necessary
- Companies can store and retain mobile text messages On-prem or in the Cloud
- Aggregate SMS messages from multiple mobile carriers into a central enterprise storage
How it Works | • Text messages and voice calls are captured on the O2 Network• A copy of the message is forwarded to TeleMessage• TeleMessage archive router forwards the message to the company archive• Messages are deleted from the TeleMessage archive router once archived• Archive O2 SMS | |
Benefits | • Works for corporate-owned smartphones and regular feature phones• Deposit messages and integrate with any email archive• Search employees’ mobile communication in any on-prem or cloud storage• End-to-end encryption from O2 network to enterprise archive |
SMS messages flow
from the O2 Telefonica network to the company’s enterprise archive:
- TeleMessage has a direct connection to the O2 network.
- TeleMessage captures mobile communication for provisioned company employee phones at the network level.
- Messages flow via the TeleMessage archive router and are forwarded to the company’s enterprise archive.
- TeleMessage integrates with most of the leading enterprise archiving and compliance monitoring solutions.
- Archive and record SMS messages from the O2 network
- All SMS messages are encrypted end-to-end from the mobile carrier, through to the company’s enterprise archive.
- The message is deleted from the TeleMessage archive router when it gets a confirmation of the successful delivery of the message to the company’s enterprise archive.
- TeleMessage is not storing or archiving any customer communication! We only store the user details required to provision and activate the service. All archived messages merely flow through the TeleMessage Archive Router for delivery to the company’s enterprise archive.
Watch the video below to see how you can archive your employee text messages with the O2 Network Archiver
TeleMessage Mobile Recording for O2 mobile network
Capture and retain corporate-owned phone communication; Record O2 SMS
Store with a variety of cloud or on-prem archiving vendors
Run search and eDiscovery based on recipients, content and other meta-data
Address compliance requirements: Full download and reports of mobile traffic
Combine Telefonica O2 with text archiving from other carriers and channels
Use the O2 mobile network text archiving solution when:
- You have corporate-owned mobile phones on the Telefonica O2 network
- Your business needs to track and archive all communications with your partners, customers, patients, public etc.
- Your employees use smartphones or regular feature phones
- You do NOT want to install any application in order to archive communication
- You require storage and access to SMS messages with other records and files including email
- You need employee text messages stored in your on-prem or cloud enterprise archive
- You need compliance with FCA, MiFID II, and FSA regulations
- Corporate governance requirements include the need to retain or archive of mobile text messages
- You need to apply the following for SMS: monitoring, discovery, retention, legal hold, record management or surveillance purposes
Archive mobile communication in combination with other mobile carriers
TeleMessage Mobile Archiver
The TeleMessage Mobile Archiver effectively addresses compliance, regulatory, eDiscovery response requirements and reduces risk across a variety of industries. TeleMessage captures mobile content, including WhatsApp, SMS, MMS, Calls and Chats from corporate or BYOD mobile phones. Messages are securely and reliably retained within TeleMessage servers or forwarded to an archiving data storage vendor of your choice. With our eight archiving methods, you can always find the right tools or blend for your requirements. We are your one-stop shop for international, cross-carrier mobile text archiving.
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