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Connecting to Microsoft 365 Account

This topic explains the prerequisites and the procedure to connect Capture Mobile Network to Microsoft 365. Note: Before you connect Capture Mobile Network to Microsoft 365, make sure you have ... Read more

Prerequisites

Activating the connector will allow you to capture Verizon Network communication of your employees. This service is for ensuring mobile compliance and governance, with employees fully aware that their communication ... Read more

Finding Account Related Information

To find any account related information, follow the below steps: To find the account ID(s) or account numbers, navigate to the Manage Account and click Manage Billing Accounts. To find ... Read more

List of MDNs to be Archived

To access the list of Mobile Directory Numbers (MDN) to be archived: Note: The list can also be accessed from the MyBiz portal Navigate to Manage Account and click on Manage … Read more

Opt-in Rules

A user must adhere to the following rules to ensure acknowledgment of the Opt-In text message by the message archive platform: Reply using only YES (case insensitive), without adding extra ... Read more
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