With the pandemic, all the traders, contact centers, and bankers are suddenly at home. This means that most of the business processes are shifted to a home office. In the … Read more
The use of mobile communication by financial advisors has been a problem for compliance managers for so long. While it is true that a text message or a call can … Read more
The Federal Financial Institutions Examination Council (FFIEC) is a formal interagency body under the United States government. The council was established on March 10, 1979, and is a conglomeration … Read more
Institutions, both in the private and public sectors, have undergone legal hurdles every now and then. It is a common practice to collect evidence from people that are alleged in … Read more
Risks of text message deletion While it is easier to communicate with people using text messages, the risks associated with text messaging are nevertheless significant, especially in the case of … Read more
Until recently, sending a message to a prospective client or a stakeholder through mobile instant messaging (IM) applications was deemed unprofessional. But what was earlier unconventional has now become mainstream … Read more
Good conversion rates require effective client engagement, particularly in FinTech. This topic was the center of a panel discussion during the FinTech-Aviv Annual Summit, with panelists from Facebook, Solitics, Equitech … Read more
With the ‘new normal’ that pandemic has brought along, work-life has become more dependent on mobile instant messaging (IM) apps as much as official emails. Aiming for business continuity despite … Read more
Risk management and compliance have been a major focus of financial institutions all over the world. The impacts of the Covid-19 pandemic have raised the hurdles for financial firms even … Read more
