How do I reset a user’s password?
Go to Users. Click on the user’s username. A new page will open labeled “Update User”. You can reset the password from there.
How do I add new users?
Go to Add User on the left hand side menu. You can also import a CSV file of a list of users you want to add.
How to switch between my admin and my own user accounts?
Toggle between the two on the upper right hand of the interface.
What is the difference between Basic and Pro?
Pro user adds your account administrative capabilities over your company’s users, reports, statistics, SMS fallback, company contacts and more: https://www.telemessage.com/full-features-pricing-secure-text-messaging/ Find out more.
I don’t remember my username, what do I do?
Send an email to our support with as much information as you can and we will try to locate your account and get back to you.
I lost/forgot my password, what do I do?
As an admin, you can do it for your users as explained in this FAQ For users forgetting their password we offer to Restore Password You can also contact our … Read more
How do I open an account?
Use one of two ways: Install the application on your device and follow the installation process. Go to our sign up page and fill out the information. Click here to start … Read more
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