Maintaining a safe and conducive working environment remains one of the top priorities in many industries in the UK. This is after the Healthand Safety Executive (HSE) reported in July 2018 that 137 workers died in the workplace over the last year. The total number of employees that suffered injuries reached 70,116, while 31.2 working days were lost due to work-related illness and workplace injury.
From financial and healthcare to manufacturing and public sectors, virtually all industries in the UK are required to comply with countless occupational safety compliance regulations from HSE (for Great Britain firms), Health and Safety Executive for Northern Ireland (for North Ireland Firms),as well as of those promulgated and being enforced by EU OSHA.
In order to keep employees organized and safe at all times, it is imperative for Safety Compliance Officers and HR Personnel to invest in the right enterprise messaging apps. Having a secure instant messaging solution that:
- Can archive text messages and record voice calls
- Possesses an SMS fallback feature
- Ensure secure instant messaging
- Is GDPR-compliant
is instrumental to enhancing employee trust, fostering compliance and legal understanding, and establishing business best practices. An enterprise secure messaging platform can also be used as a mission-critical tool that can streamline the emergency response process and make instructions easily accessible on all employee device in moments of crisis.
Here are ways enterprise messaging apps can help UK companies stay compliant with different employee safety regulations.
1. Send Vital Information in Real-Time
In fast-paced industries such as public services and healthcare, real-time messaging via an enterprise secure messaging app and enterprise instant messaging solutions can significantly reduce the chance of a security breach from escalating into a serious data breach.
These secure instant messaging solutions provide the companies with the ability to send critical information during emergency situations in an encrypted network to minimize wasted time and simultaneously safeguard the integrity of the business’ cybersecurity framework.
2. Confirm Message Delivery to Ensure Employee Safety
Enterprise messaging solutions have a message delivery confirmation feature which helps safety personnel to ensure that critical messages are sent on-time to all employees within the organization.
Since these apps require the recipient to confirm they have read and understood the information conveyed in the message, HR managers and safety personnel caneasily determine if the recipient is safe, especially during time-sensitive events like disasters and public emergencies.
3. Enhance Data Security for Instant Messaging Solutions Maximum Compliance
With the General Data Protection Regulation already in place, it is now more critical than ever for UK firms to use a secure messaging solution.In contrast to using consumer-grade apps, using an enterprise-grade mobile messaging tool can help companies avoid the crippling fines of GDPR.
In addition to avoiding potential penalties and legal ramifications, using a securing messaging platform will also enable employees to send and receive sensitive information without having concerns about breaching HR policies. Having a secure messaging app where text messages, chats, voice calls, emails, and video messages can be processed in accordance with data protection regulations is vital to ensuring a compliant and safe business organization in the long run.
4. Store Sensitive Messages on Secure Archiving Database
Employees send significant work-related information daily through their mobile devices. From customer queries to suppliers invoices, having a secure archiving database to store and access sensitive business-related messages is another benefit of using an enterprise text messaging app in the workplace.
At a bare minimum, a reliable business text messaging app should archive text messages and all other work-related mobile content in a unified archiving system so that the HR personnel can search across SMS messages, chats, and call recordings more efficiently when they need to reference a safety issue. Compliance checklist, incident report forms, and evacuation plans sent on a secure enterprise messaging appcan also be kept updated and retained for routine compliance review.
5. Create Network of Employee Groups For More Efficient Internal Collaboration
With an enterprise text messaging solution and secure instant messaging solution, UK firms can create groups based on location, region, hierarchy, and interest of employees.
With communication channels allocated to specific groups within the business, employees can find their team’s must-know updates, announcements about schedules, and immediate notification of an emergency such as crisis, weather delay, natural disaster, product recall, break-in, and more — in real-time and filtered as needed.
HR managers can also create a specific group communication thread dedicated to disseminating safety procedures updates and changes. By doing these steps, employee efficiency and policy transparency will be improved, and the business can stay on top of safety standard regulations more effectively in the long run.
TeleMessage’s Secure Text Messaging platform ensures the highest delivery percentage of mission-critical traffic. With our SMS failover option for IP Push Notification messages, you will be able to deliver critical information to your employees, vendors, and customers without an active Internet connection to your enterprise instant messaging solutions.
Our system enables the automatic sending of an SMS message and phone calls as a backup solution for all the users who didn’t receive the push notification. This unique feature will ensure that your end-users never miss out on important information.
Contact us or visit our website at www.telemessage.com to get more information about our Secure Enterprise Messaging Platform, Mobile Archiver, and Mass Messaging solutions.
