Evolving industry and government compliance regulations are generating more rigorous standards with the potential of heavy financial burdens and threats of legal sanctions.
One of the solutions many companies implement to stay compliant with the regulatory requirement of capturing and retaining mobile messages is network-level archiving. Having a robust network archiving solution would allow many different financial organizations to capture and record their employees’ mobile SMS and voice calls effectively, keeping them from facing non-compliance issues and sanctions. Companies that issue phones ranging from non-smartphone variants, legacy smartphones and the current model of Android smartphones and iPhones could benefit from using a network archiver.
There are a variety of advantages when a company uses a network archiver, to address a range of corporate circumstances.
The Mobile Operator Archives Messages at the Network Level and Sends Them to an Archive Server
A company’s employees might use their company-issued mobile devices for other purposes besides business-related ones, and organizational non-compliance issues might arise. Thus being able to archive messages at the network level would be a core requirement for many companies.
A company that can archive business messages would also have the advantage of being able to use such data for legal proceedings, eDiscovery, and training purposes. The organization would have a permanent record of their employees’ communications data even years after the conversation took place.
While using a robust network archiver, the mobile operator would send the captured mobile SMS and recorded voice calls to the archive server. This works well for corporate-owned phones, but not for BYOD ones since personal devices aren’t connected to the network.
Works for Legacy Phones and Smartphones
Less-profitable companies may not be able to afford the newer models of smartphones reaching the market, but such a predicament won’t serve as a hindrance when using a network archiver. A robust archiver would allow companies that could not afford newer phone models to archive mobile SMS and voice calls even when they’re using older phones.
There are some issues present when archiving iMessages on iOS devices, but companies wouldn’t have to worry about them since they can still rely on their older devices in their operations without needing to replace them.
Can collect copies of SMS/MMS messages of company employees from multiple mobile carriers and store them centrally
Using a dedicated network archiver would allow your company to archive SMS, MMS, and voice call messages sent or received through your corporate-owned devices, even if your phones have multiple mobile carriers.
Even with many different mobile carriers, a robust network archiver can store them centrally in one server. Some network archivers can also forward the archived mobile messages to the enterprise archive the company is to be stored in a unified archiving system.
Does Not Require App Installation
Network archivers work on legacy phones and do not require an enterprise app to be used by a company. Companies won’t have to worry about the installation of the app on every single one of their phones and about how the archiver would consume their devices’ memories.
The TeleMessage Mobile Archiver effectively addresses compliance, regulatory, eDiscovery response requirements and reduces risk across the government, financial, and healthcare sector. TeleMessage captures and records mobile content, including SMS, MMS, voice calls, social media, and WhatsApp Chats from corporate or BYOD mobile phones. Messages are securely and reliably retained within TeleMessage servers or forwarded to an archiving data storage vendor of your choice.
Our mobile archiving products securely capture content from mobile carriers and mobile devices for a variety of ownership models (BYOD, CYOD, and employer-issued). With our multiple archiving methods, you can always find the right tools or blend for your text message archiving and voice call recording requirements:
TeleMessage offers cross-carrier and international mobile text and calls archiving for Corporate and BYOD phones. Visit our website today at www.telemessage.com to learn more about how we can help your organization stay compliant with the privacy implications of different text archiving and call recording regulations.
