Mobile Admin Portal

Deleting Groups To delete selected group(s): Log in to the admin portal as an administrator. Click My Contacts or Global Contacts. Click Groups. Select the checkbox against the group(s) to ... Read more

Advanced Settings These settings impact all employees in the organization. Forwarding Rules

Deleting Users An admin can delete users from the admin portal. To delete a user: Log in to the admin portal as an administrator. In the User Management tab, select ... Read more

Managing Messages On the admin portal, you can send messages to colleagues using the Enterprise Number Capture app or other mobile phones as SMS, landline numbers as a pre-recorded voice ... Read more

Forwarding Rules Rules define how messages can be forwarded, and automatic replies can be sent. Each rule is a combination of a condition and an action. The condition refers to ... Read more

Requesting User Ownership REQUIRED?? Non-managed users can request ownership of their accounts on the admin portal. When a user attempts to create a new user account that already exists in ... Read more

Composing Messages To compose a new message: On the admin portal, click Compose Message. In the Compose Message page: a. In the To field: To send a message to an ... Read more

Capture Mobile Admin Portal Admin Portal Overview Logging In to the Admin Portal Admin Portal Menu Managing Users Managing Contacts and Groups Managing Messages Reporting Admin Portal Settings

Sending Messages to Multiple Recipients You can send messages to multiple contacts at a time. By Importing Contacts from an Excel File From the Contacts Page By Importing Contacts from ... Read more

Removing Messages from the Enterprise Number Application As an admin, you can remotely remove messages from users' Enterprise Number Application. To remotely remove messages: Log in to the admin portal ... Read more