TeleMessage Applications Deployment Using AirWatch MDM

For a pdf version of these instructions, click here.

1. Overview
2. Add new device to AirWatch
3. Intelligent Hub
   a.  iOS
   b.  Android Intelligent Hub installation

4. Creating an Assignment Group
5. Distributing WhatsApp application

1 Overview

This document will outline the steps needed to deploy TeleMessage mobile archiving and WhatsApp applications via AirWatch MDM.

Installing the app consists of 4 steps:

1. AirWatch web admin – adding accounts/devices (if not already added)
2. Mobile phones – Installing Intelligent Hub.  (if not already installed)
3. AirWatch web admin – Creating groups (if not already created)
4. AirWatch web admin – Distributing WhatsApp application

2 Add new device to AirWatch

1. Navigate to Accounts ⮞ List View ⮞ Add ⮞ Add user
   
   
2. Enter mandatory fields and click “SAVE AND ADD DEVICE”
   
3. Click SAVE. Saving the device will trigger an email to the new account’s email address. The
   email will enable the device to be added to the account via Intelligent Hub.
   
4. A welcome email is sent to the newly registered user.
5. If the mail does not display with pictures, the user should enable Download Pictures
   
6. The user should reset the password by clicking the password link
   
7. Browser page launches. The user should enter a new password and click Submit
   
8. Complete the registration information according to the welcome email and click Log In
   
9. The user’s account setup is now complete. The next step is to register the device via Intelligent Hub mobile app.
10. 

3 Intelligent Hub

3.a iOS

1. Install Intelligent hub on your device from Apple Store
   
2. Launch the app and enter QR code
   
3. Scan the QR code from the welcome email.
   
   
4. Enter username and password. Tap Next. 
   
5. Select your privacy selection and then tap Next.
   
6. Enable notifications
   
7. The mobile browser will open a profile installation page. Tap Allow
   
8. Tap Close
   
9. Open iPhone Settings
   
   
   
   
   
   
   
10. Return to Hub app and enter Done
    
11. Create a 4-digit passcode, enter Next and confirm passcode. Then tap I understand and then tap I agree
    
    
    
12. That’s it. iOS Mobile Hub is all setup. Now admin can deploy the app.

3.b Android Intelligent Hub installation

1. Install the Intelligent hub application from Google Play
   
2. Click to “QR Code”, give all permissions and scan QR code which you receive to the email
   
   
   
3. Scan the QR code
   
4. Enter Username and Password. Tap NEXT. Then on the next page tap I UNDERSTAND and on the next page tap I AGREE
      
5. Tap NEXT ⮞ NEXT ⮞ ACTIVATE
      
6. Enter a 4-digit passcode and confirm. Tap NEXT
   
7. Tap NEXT ⮞ CONTINUE ⮞ NEXT ⮞
    
8. Select if you want to Add to Home screen.
   
9. That’s it! You are ready.
   

4 Creating an Assignment Group

1. Login to AirWatch Web.
2. Click GROUPS & SETTINGS ⮞ Groups ⮞ Assignment Groups ⮞ ADD SMART GROUP
   
3. Click  DEVICES OR USERS and click OK on the warning popup.
   
4. Enter the user accounts for the group. Click ADD . The account is added to the group
    
5. Enter the group name and click SAVE
   

   

5  Distributing WhatsApp application

1. Click APPS & BOOKS ⮞ Native ⮞ ADD APPLICATION
   
   
2. Click UPLOAD
   
   
3. Click Local File ⮞ Click Choose File ⮞ select the WhatsApp Archiver ipa or apk installation file and click SAVE
   
   
4. Wait for the file to upload
   
5. Click CONTINUE
   
6. Click SAVE & ASSIGN
   
   
7. Click  ADD ASSIGNMENT
   
8. Enter the Assignment group and Click ADD
   
9. Click SAVE AND PUBLISH
   
10. Click PUBLISH
    
11. The application is added to the application list. Click the WhatsApp TELEMESSAGE application
12. Click DEVICES
    
13. Select the devices you would like to install and click INSTALL
    
14. Click OK to confirm
    
15. That’s it! Mobile phones with activated Intelligent Hub will install the application for help in archiving your android text messages.