To transfer Verizon Network Archiving Service from another vendor to TeleMessage:
- Customer deprovisions all Verizon numbers in the Verizon Archiving Accounts
- Customer has the existing vendor deprovision all Verizon archiving accounts. Please note, the accounts can be deprovisioned only after all the numbers within the accounts have been deprovisioned.
- Customer informs TeleMessage once the numbers and the accounts have been deprovisioned
- TeleMessage requests Verizon to offboard customer’s ECPD from the archiving platform
- Verizon offboards customer’s ECPD and informs TeleMessage
- TeleMessage onboards customer’s archiving accounts
- The onboarded numbers receive an opt-in message from Verizon
- The end-user opts-in and Archiving begins
Please Note: Any messages exchanged over the Verizon numbers during this process will not be archived. Verizon recommends that the customer blocks messaging on the numbers until they are re-onboarded to avoid any data loss.
See also: Onboarding Verizon Accounts for TeleMessage Verizon Network Archiving
. Verizon Network Archiving Onboarding Guide (requires password)
Important: By signing up for the service you agree to the Verizon Message Archiving service limitation and Terms and Conditions and as covered in the TeleMessage T&Cs
For more information, please contact support@telemessage.com