How to download and activate the Android Archiver WITH VOICE?

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These are legacy instructions for legacy versions of old Android devices.

For new Android devices with native call recording support go to the following FAQs:

To learn how to activate the android archiver call recording – click here

To learn how to configure voice recording on your android phone – click here

To report problems and send logs – click here

Android Archiver WITH VOICE Activation Procedure

  1. To register and start using the Android Archiver, your administrator must open up a TeleMessage Mobile Archiving account for you.
  2. In some companies, the company administrator my already deploy the app on your phone remotely using an MDM/EMM tool.
  3. Once he opens up an account and activates your phone you will receive an SMS text message, coming from a system number or your administrator number dependent on the system

Download Android Archiver for Android with Voice Calls

  1. Perform the directed one-time activation process. During this process you will have to enter your mobile number which in most cases will be detected and auto-filled by the system
  2. After you sign in and activate the app our system will verify that you have this phone by sending a text message to your phone and automatically activating it:

To activate call recordings

  1. Contact your TeleMessage account manager or TeleMessage Support, to make sure that voice recording is enabled for your employees.
  2. Permissions must nevertheless also be manually enabled. Setup can’t implicitly specify them.
  3. Missing permissions and a link to enable them are shown in the main screen:
  4. A successful configuration will result in a Summary screen without warnings
  5. Once this is done you’re ready to record your voice calls.

NOTE: You must also disable call forwarding on your employee mobile phones as explained here.

NOTE: Android Archiver supports call waiting and conference calls. Format entry details here.

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