The WhatsApp application used by TeleMessage keeps using the same end-to-end encryption methods against the WhatsApp /Facebook servers.
TeleMessage is not changing the WhatsApp encryption nor any of its user interfaces.
The only thing we’re doing is capturing a copy of the message once it’s on the device in a decrypted mode as displayed to the end user on his phone.
This copy is sent to the company archive server, communication from the phone, through our router and down to the company server is encrypted again (exact encryption method is dependent on the company archive platform and interfaces).