When can I see the messages in the archive?
After you receive confirmation that your accounts have been fully configured you can activate the product if necessary by installing it. This only applies to the Android Archiver or Enterprise … Read more
Which area codes do you support for your global virtual enterprise number plan?
In most cases, we can provide companies with local numbers in their chosen states. It is also possible to get international numbers. It is also possible to migrate numbers … Read more
Which network carriers are supported?
For the Enterprise Number Archiver and Android Archiver, we support all networks in the USA, Canada, Europe and many other countries.
Are group chats archived ? List of people in a group displayed in the archive?
Yes, all group chats are archived. The list of members in the message are listed in the archive, these will include their phone number and if the message was sent … Read more
What file format do recorded voice calls appear in the archive?
The exact file format changes slightly depending on the archiving product and message delivered Android Archiver: Generates audio recording files in MP3 format Network Archiver: Audio recordings are delivered in … Read more
Are additional fees paidy to the mobile carrier?
Yes, in most cases the mobile carrier will charge a fee that will appear on your mobile bill. We handle setting all that up for you.
Additional fees for voice calls?
Enterprise Number Archiver: There are additional fees for SMS and calls unless the unlimited package is chosen. Android Archiver: There is no additional cost. Network Archiver: There is no additional … Read more
Are videos, files, location and calls captured?
All messages exchanged via the Apps, over SMS or SMS are captured and archived. There is an option to capture and archive calls when using the Android Archiver, and on … Read more
Is it possible to combine archiving method solutions?
Yes. Companies can combine Android, Enterprise Number and Network Archiver users under a single archive. You can also combine users from different geographies and counties under the same archive.
Which devices are supported?
The TeleMessage Mobile Archiver supports BYOD as well as Corporate phones. The offering consists of several archiving methods: Enterprise Number Archiver: Works for iOS and Smartphones. Personal or company owned … Read more