WeCom desktop firewall IP clear list FAQ
Why is my WeCom desktop application failing to connect ? WeCom users hosted on the WeCom TeleMessage account might run in to problems running the WeCom desktop application due to … Read more
WeChat Archiver limitations
The TeleMessage WeChat Archiver captures all chat and call communication of recorded employees. The section below highlights some limitations of the archiving related to WeChat/Tencent capture API/service: The service does … Read more
Where can I find the WSDL for the SOAP API?
Go to https://secure.telemessage.com/services/telemessage?WSDL.
How do I choose the best API to connect to?
For server code programming, we recommend you use the SOAP or XML API. For Scripting languages, we recommend you user the REST API. For legacy and alerts systems, we recommend … Read more
I want to send a message with 30,000 recepients. Why does it fail?
We offer up to 10,000 recepients per message, but please contact us for more information.
How can I play messages to landline without the prefix?
You can set and record a personal prefix, via your account on the web portal: https://secure.telemessage.com/memberLogin.html. You can find it under Options->Preferences (left side menu). And click on Preferences->Voice Tab->Update Voice Prefix. Just login … Read more
What causes “recepient does not use TeleMessage service” failure message?
This is happening for two reasons: 1. You probably don’t have any message credits. 2. Your message settings are set to “IP Only”. If you purchase message credits, you’ll still … Read more
How do I generate reports via the API?
Use our SOAP provisioning & reporting API. Contact us.
How do I configure the URL to get replies from XML?
There are 2 ways to receive replies: Pull method, i.e., polling messages from the TeleMessage server. This can be done periodically. Click here for the code sample. Push method, i.e., defining … Read more