The Meta WhatsApp business API enables sending API messages. TeleMessage archives these two types of messages with templates.
Note that the API chat sender TO and FROM identifying parameters are the phone number and not the name.
To initiate communications:
- A special request API message should be sent
- User should approve communication.
A communication request within the App:
The communication request as it appears in the archive:
The Communication confirmation in the App:
The communication confirmation in the archive looks like REPLY:
TeleMessage also archives deletion action and reaction on such API messages:
