Android Capture with Voice Recording Support

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Note for US and Canadian users: Android devices in your region do not support native Voice call recording. You can use the Android Capture to records SMS/MMS text messages.

TeleMessage has several released versions of the Android Capture with Voice call recording.

  • Our current Google Play version records voice calls on the latest android devices with native recording support.
    – If your phone has native Google or manufacturer support. We can record your calls and deliver the recordings to your enterprise archive!
    – Any Samsung device which supports mobile recording on manufacturer level, with Android 9 and Android 10 including the following:
  • Sample devices with support for android native call recording appear below
    – Device call recording capability varies. The following smartphones were verified to support call recording
Phone Model Operating System
Samsung Galaxy S22 SM- Android 12
Samsung Galaxy S21 SM-G991U Android 11
Samsung Galaxy S20 SM-G980F Android 10
Samsung Galaxy S9 SM-G960F Android 10
Samsung Galaxy S8 SM-G950F Android 9
Samsung Galaxy Note9 SM-N960F Android 9
Samsung Galaxy A71 SM-A715F Android 10–11
Samsung Galaxy A70 SM-A705F Android 9–11
Samsung Galaxy A52 SM-A528B Android 11
Samsung Galaxy A50 SM-A505F Android 9
Samsung Galaxy A40 SM-A405F Android 9
Samsung Galaxy A32 5G SM-A326B Android 10
Samsung Galaxy A32 SM-A326B/DS Android 11
Samsung Galaxy A12 SM-A127F/DSN Android 11
Samsung Galaxy A9 SM-A920F Android 9
  • Selected Android devices without built-in native call support are still capable of voice call archiving.
    Available on the following Android OS versions:
    Minimum 5.x, Maximum 8.x – but not supported on  7.1.1 or 7.1.2 .
  • Older Android 8 and earlier OS devices include:
Samsung Galaxy s8
Samsung Galaxy s7
Samsung Galaxy s6
Samsung Galaxy s4 (Only one side is recorded in US version)
Samsung Galaxy s3 (Only one side is recorded in US version)
Samsung Galaxy s2 (Only one side is recorded in US version)
Samsung Galaxy Note 5
Samsung Galaxy Note 4
Samsung Galaxy Note 3
Samsung Galaxy Note 2
Samsung Galaxy J5
Samsung Galaxy A5
LG V20
Moto Nexus 6 (Only one side is recorded in US version)
Moto X Style
OnePlus 3
Nexus 6
Meizu Pro6
Motorola G5 plus
Sony Z2 D503
  • What format are calls recorded in?  MP3 32 Kbps
  • On some devices, there are known limitations:
    Galaxy s2 / Galaxy s3 / Galaxy s4 (US Version): Call Recording always work for one-side (firmware changes for US regulation)
    Xaomi Smartphones: Problems with recordings, Need additional permissions from phone settings before each new Archiver installation: Settings–>Permissions–>Autostart—>Android Capture–>ON
    Some devices with Android 7.1.X: Due to an Operating System bug in Android 7.1.1 and Android 7.1.2 some devices don’t show stable call recording behavior. If possible we advise you to switch to another OS version or device.

Installation Instructions  (Admin)

Download Android Capture for Android with Voice Calls for devices with Android 8 or earlier

Download Android Capture for Samsung devices with Android 9 and Android 10

See also: Android Capture SMS/MMS Support

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