Voicemail limitations
Voicemail on iOS devices
When do I get a Voicemail?
When someone calls your Enterprise Number Archiver application via PSTN or WIFI/3G calls and the call is not answered for any reason, like:
- call was rejected
- busy
- unavailable
- already in another app call
the automated answering machine will pick up the call.
The caller is welcomed by the greeting:
“The person at extension [dialed number] is not available. Record your message at the tone. Press any key or stop talking to end the recording”
Voicemail is automatically activated for every Enterprise Number Archiver user.
To end the recording the caller can either hang-up, press any key or stay silent for 4 seconds. The automated answering machine will reply with: “Message saved. Goodbye.” And disconnect the call
Voicemail limitations
- Voicemail message is limited to 2 minutes.
- The Enterprise Number Archiver application will receive the voicemail is a voicemail thread as well as missed call indication.
- Currently users cannot record their personal greeting or disable the voicemail feature.
Voicemail on iOS devices:
If the caller left a voicemail then it will show in the chat thread. Access the voicemail as follows:
- Click the Chats icon (
) to display the voicemail chat thread. - Click the Voicemail thread to view your recent voicemails.
- The voicemail order is the most recent at bottom. Click play (►) to play the voicemail of interest.
- Selecting the voicemail calling number (+14252473894 above) will prompt a menu:
Missed calls
Missed calls indication will be displayed in several places.
- iPhone native Dialer call list
- Missed call notification will also show in Enterprise Number Archiver application recent Calls
- Notifications about Missed calls will also appear in the caller’s chat thread
Voicemail on Android devices:
If the caller left a voicemail then it will show in the chat thread. Access the voicemail as follows:
- Click the Chats icon ( ) to display the voicemail chat thread.
- Click the Voicemail thread to view your recent voicemails.
- The voicemail order is the most recent at bottom. Click play (►) to play the voicemail of interest.
- Selecting the voicemail calling number (+17814141913 above) will prompt a menu:
- From this menu you can: Add the caller to your contacts,Text the caller or Call him back.
Missed calls
- Missed calls notification will show in Enterprise Number Archiver application recent calls screen:
- Missed call text message will show in the caller’s chat thread:
- Notifications about Missed calls will also appear inside the caller’s chat thread
