If you are in the US or Canada
– SMS messages will always originate from a system allocated number or short code.
When sending an IP message our options in the FROM field are various:
Some options may not work in USA, Canada and other countries.
——————————————————————————————————————————————
- Use my mobile number (1-781-*******).
This is relevant only for users that hold mobile in their account
- Use a system allocated number (or my personal short/long code).
Recipients will be able to reply to these messages, and replies will appear in my Inbox.When we send the message, the sender of the message will be system number. Messages to the short code/system number will be considered as replies (and will be related as replies to last message sent).
- Use a system allocated number. Delete recipients replies and don’t forward them to me.
When I use my personal short/long code, replies will appear in my Inbox. When we send the message, the sender of the message will be system number. Users with personal short code- messages to the short code will be considered as incoming messages (and will not be related as replies to previous sent messages). User without personal short code – messages to the short code will be dropped.
- Use an Alphanumeric sender [open text entry field]. If not allowed – Use my mobile number (1-781-*******).
When we send the message, the sender of the message will be the alphanumeric value. SMS messages with Alphanumeric can’t get replies. In case the provider we use doesn’t support alphanumeric-sender – we will use the user’s mobile as the sender (so replies will go back to the user’s mobile). In this case if we use override system number (like for bandwidth messages) – we will use system number but replies will be dropped. Note – in some cases we set the provider as alphanumeric supported but the provider itself override the alphanumeric and there is nothing we can do about this.
- Use an Alphanumeric sender [open text entry field].If not allowed – Use a system allocated number (or my personal short/long code).
When we send the message, the sender of the message will be the alphanumeric value. SMS messages with Alphanumeric can’t get replies. In case the provider we use doesn’t support alphanumeric-sender – we will use the system number as the sender. In this case if we use override system number (like for bandwidth messages) – we will use system number and replies will be stored in the user’s Inbox (and in some cases will be forwarded to the originator of the SMS). Note – in some cases we set the provider as alphanumeric supported but the provider itself override the alphanumeric and there is nothing we can do about his either.