The remarkable advancements in technology in the past decade have provided consumers and businesses with new methods of communication. Gone are the days of using mobile phones only to send texts and make calls. One form of communication that is becoming increasingly prevalent is video and voice messaging.
Not only do these two platforms “humanize” and personalize communication, they also allow businesses to send important information to supplement traditional media such as SMS and voice calls. Check out this infographic how video and voice message are shaping today’s world of messaging.