How can I import multiple users?

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  1. After logging in to the web interface, go the Users page.
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  2. On the Users page, go to Import Users. Then select Import Users From File.
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  3. Upload an Excel file (preferably an xlsx file) in the following format. The format can also be found by clicking Download Example and opening the Excel file.
  4. Phone numbers should be in international format ([+][country code][subscriber number including area code]).You can include up to 5,000 lines in the file. Passwords should be between 8 and 15 characters in length.Please note – if any of the users in the file already exists in the system, an ownership request will be sent to the user. The user will have to confirm he ownership request.
  5. The contacts from your file should now appear in your TeleMessage contact list. If there is an error, simply download the computer-generated errors file and the problem will be displayed.
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