- After logging in to the web interface, go the Users page.
- On the Users page, go to Import Users. Then select Import Users From File.
- Upload an Excel file (preferably an xlsx file) in the following format. The format can also be found by clicking Download Example and opening the Excel file.
- Phone numbers should be in international format ([+][country code][subscriber number including area code]).You can include up to 5,000 lines in the file. Passwords should be between 8 and 15 characters in length.Please note – if any of the users in the file already exists in the system, an ownership request will be sent to the user. The user will have to confirm he ownership request.
- The contacts from your file should now appear in your TeleMessage contact list. If there is an error, simply download the computer-generated errors file and the problem will be displayed.