Contact Us


Four Key Capabilities You Should Look for in an EMM

By October 18, 2016blog

EMM or Enterprise Mobility Management Software, is a holistic approach to securing and enabling employee use of smartphones, tablets and other mobile devices. Beyond ensuring the security of corporate information, EMM strategy also helps employees be more productive by providing them the appropriate tools and apps need to perform tasks on their mobile devices.

Gartner recently released its 2016 Magic Quadrant for Enterprise Mobility Management Suites, which identifies several key capabilities to look for in EMM suites:

  • Mobile Device Management (MDM) – a way to manage devices, such as mobile phones and tablets, over their lifecycles, including features such as inventory tracking, operating system configuration management, provisioning, deprovisioning, remote wiping, & remote control.
  • Mobile Application Management (MAM) – allows administrators to control apps on devices, app updates, and app policies in order to maintain a significant number of internal apps, or to manage apps on employee-owned devices.
  • Mobile Content Management (MCM) – allows administrators to define rules governing how corporate content gets distributed and handled in order to meet compliance policies.
  • Identity & Access Management (IAM) – facilitates the installation of certificates for users and devices, for app code signing, and for enforcing security controls through contextual data.
  • Containerization vs. Policy Controls – some EMM vendors isolate corporate data in a secure area whereas others offer policy setting & management.

Keep in mind that while EMM suites are about management, and to save IT teams from onerous repetitive provisioning work, it’s also about enterprise security, and protecting sensitive corporate data. Therefore, choosing the right EMM suite requires IT organizations to understand their needs and the capabilities of the various options, including management, operational and security needs.

If your business is thinking about deploying an EMM strategy, start by asking questions about things like device ownership, mobile operating system support, the kinds of applications supported, and whether different users require different access rights and capabilities.

(TeleMessage is available through various EMM Suites, contact us for more information.)