Company Administrator Portal Overview
Login to the administrative portal with your Username and Password: Once you have passed this step, and entered a correct username and password The page will change and will display a ... Read more
Adding Users as Sub-admin/Managers
A company can add several employees to manage the service during the TeleMessage onboarding process. To add users as sub-admin/managers Create a Sub Manager : In the admin portal go ... Read more
How to connect Intune MDM connect to Apple Business Manager and Public Store
This guide explains how to use the Microsoft Intune MDM to Intune connect to Apple Business Managed Apps, as well as AppStore Public applications, and deploy both for your company … Read more
How to extract low level logs from an iOS device using a Mac
Method A to extract logs from iOS WPA Mac instructions: Download from https://github.com/libimobiledevice-win32/imobiledevice-net/releases/download/v1.3.17/libimobiledevice.1.2.1-r1122-osx-x64.zip Unzip directory Open terminal and navigate into unzipped directory run command “chmod 777 *” run “./idevicesyslog” Approve Several … Read more
MDM and Permission Settings for Android Archiver
Starting with Android Version 7 (Nugat), the Android Operating System permits users to control specific permissions for each application. To enable text capture and voice call recording, the user should ... Read more
Onboarding and Offboarding user request form for Mobile Archiver (Manual and API)
User onboarding/offboarding using form requests or APIs TeleMessage offers several methods of user onboarding for the mobile archiving service. One of those is a form that allows you to send ... Read more
How to Configure the TeleMessage Mobile Archiver for my Employees?
To set up the TeleMessage Mobile Archiver for your group TeleMessage mobile archiving offers multiple archiving methods, each with its own procedures for onboarding users and configuring provisioning, installation and … Read more
Time stamps of archived mobile messages in the company enterprise archive
1. Overview This document will outline the way TeleMessage Mobile Archiver is timestamping archived items sent to an enterprise archive. 2. Time Stamps TeleMessage is archiving different types of mobile … Read more
Two-factor Authentication Process
To implement Two-Factor authentication: By default, log in with Two-Factor authentication is turned OFF. You should contact TeleMessage Support or your account manager, in case you need to turn on … Read more
How can a company Administrator download a User and Activation PIN list
As a company administrator, you can download several company-wide and employee-specific reports. If you need a list and details of all employees activated for mobile archiving, or the activation PIN … Read more