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Regulators have increasingly become fixated on firms’ abilities to monitor their employee communication. The authorities have raked in over $2.6 billion in fines, penalizing companies where employees, including senior executives, … Read more

An estimated 23 billion texts are sent daily across the world, with an astounding 270,000 messages exchanged per second. This is hardly surprising, given the high open rate of text ... Read more

Compliance officers have multiple quandaries and constraints when it comes to handling mobile communication. Apart from complying with the volumes of recordkeeping and retention period requirements from regulators, they have to ensure ... Read more

Generating and converting leads are important parts of running any business. These tasks serve as the lifeline of your company because without them, you’d have trouble making sales. And without ... Read more

With an ever-expanding range of employee-favored messaging apps, Wall Street firms are facing a problem that is growing more difficult by the day: how to capture staff communications as required … Read more

The Securities and Exchange Commission in late September announced charges against credit rating agencies DBRS Inc. and Kroll Bond Rating Agency, LLC (KBRA) for longstanding failures to preserve electronic records, ... Read more

Recordkeeping requirements for US federal employees are among the strictest in the world. Archived information generated from work-related communication is supposed to be stored securely in an accessible manner for ... Read more

Instant messengers (IMs) are currently locked in a fierce battle to see who can provide users with the ability to create groups with the most people. The trend isn’t surprising; ... Read more