Archiving Mobile Text Messages
Just like you archive your email messages, it’s time to start archiving your mobile text messages.

The use of the mobile device in the workplace has dramatically changed the way we work.

Considering that more work-related activities are done on personal mobile devices, it is essential to monitor, archive, and retrieve those messages containing work-related content.

of an information worker’s time is spent on a mobile device

of employees use mobile for work while on personal time

of work-related content is accessed via mobile devices

of content is created on mobile device

Only 50% of work generated on mobile is ever archived

Archiving messages is an essential business practice, and often required by regulations that govern your business.

With all of the business messages and electronic files that are sent via text message or chat app it is critical to protect and archive business mobile communications.

SOX, FINRA, SEC, GLBA, Dodd-Frank (USA); FSA & FCA (UK); MiFID II (EU)

FINRA Regulatory Notice 07-59 firm[s] to have supervisory policies and procedures to monitor all electronic communications technology used by the firm…

HIPAA, HITECH (USA), GDPR (EU) : PHI sent via text message must be encrypted & archived.

45 CFR 164.316 must “retain the documentation …for 6 years from the date of its creation or the date when it last was in effect, whichever is later.”

Government

The Freedom of Information Act, Federal Rules of Civil Procedure (FRCP), Federal Information Security Management Act (FISMA)

Text messages are considered a public record, they’re business records related to the work of the agency.

Energy

Companies within the energy sector including oil, gas & petrochemicals, need to monitor & record communications.

The Federal Energy Regulatory Commission (FERC) Order No. 717.
All emails, voicemail, text messages and other communication between energy companies’ transmission and marketing functions must be retained for five years.

A VARIETY OF WAYS TO ARCHIVE YOUR MESSAGES

We offer different means to archive SMS, MMS, Calls and Mobile Messages

Maintain compliance, mitigate risk, track & archive messages.

TeleMessage offers comprehensive reporting, audit trails, traceability and archiving solutions fully integrateable with your email & data archiving platforms. Read more.

ONE DEVICE, TWO PHONE NUMBERS

VIRTUAL ENTERPRISE NUMBER

  • TeleMessage Messaging App installed on the device is associated with a virtual enterprise number.
  • All communications are time & date stamped, tracked, logged and archived.
  • Provides a complete solution for compliance, authentication and audits.
  • Track when messages are sent, delivered, read and answered.

PERSONAL NUMBER

  • Employee continues to use device of choice, ideal for BYOD organizations.
  • Keep personal number & communications private.
  • Continue to use native phone app for all personal calls and messages.
  • Personal data including messages, remain on the device even if business related data is deleted.
  • Works on any Android/iOS Device

FEATURES

MESSAGE CAPTURE & INSTANT ARCHIVAL

Archive mobile messaging on company-issued or BYOD devices. Messages are archived in an unwriteable, unerasable format, ensuring that no message tampering is possible.

END TO END MESSAGE ENCRYPTION

TeleMessage offers the highest available security level to eliminate the possibility of a security breach and is in line with most electronic messaging compliance regulations.

SEARCH

Advanced search capabilities (keyword, phrase, date, time, from/to, delivery status etc…) allows for quick and efficient retrieval of messages. Download and analyze audit log files and records with search/query activity enabled for allowed administrator. Filter records and exported them to selected file types immediately or on schedules.

MONITOR & ALERT FUNCTIONS

Know exactly when messages were sent, delivered, read and answered. At any point, organizations can monitor the transmission of any message allowing for accountability and transparency.

AUDIT LOGS

Meet e-discovery legal requirements; in the event of an audit or legal discovery. Trace all message exchange:
An audit trail of all transaction and message exchange during an investigation.
Search by date, time, from, to or free text search for easier record retrieval.

COMPLIANCE

All mobile messaging done by your employees is 100% secure and guaranteed to be in compliance with SEC rules & regulations , FINRA rules & regulations, Federal Rules of Civil Procedure (for eDiscovery), Sarbanes- Oxley Act, HIPAA, GDPR NI 31-103 (Canada), FSA rules regulations (UK), and MiFID (EC).

STORAGE

Message archiving can be stored onsite or offsite, with ability to create mirrored storage and web access for authorized personnel.

COMPREHENSIVE REPORTING

Creates automatic reports to detail any flagged messages, unmapped devices or user history as defined by the company policy; IT administrators can also customize their own reports — reporting is configurable and parameters fully customizable.

SYSTEM ADMINISTRATION

System is actively monitored from archival level down to individual user. Access to log files on all levels of the system for authorized users.

DUAL PERSONA

Employees can confidently communicate with colleagues, partners and clients knowing that their personal communications remain private. Businesses have assurance that corporate assets, intellectual property and client contacts are protected.

FLEXIBLE DEPLOYMENT

Deployed as SaaS or on-premise, customer- hosted environment. TeleMessage also operates securely within a variety of enterprise MDM/EMM environments.

SEAMLESS INTEGRATION WITH EMAIL ARCHIVE

We can store the mobile messaging text messages in your regular email archive. Seamless integration with any archiving vendor over SMTP. Keep all communication and archived data in one centralized location.

TAKE CONTROL OF YOUR DATA

Contact us to learn more about how to implement a text messaging archiving solution within your organization.