Archiving Mobile Text Messages
Just like you archive your email messages, it’s time to start archiving your mobile text messages.
Archiving Mobile Text Messages
The use of the mobile device in the workplace has dramatically changed the way we work.
Considering that more work-related activities are done on personal mobile devices, it is essential to monitor, archive, and retrieve those messages containing work-related content.
of an information worker’s time is spent on a mobile device
of employees use mobile for work while on personal time
of work-related content is accessed via mobile devices
of content is created on mobile device
Only 50% of work generated on mobile is ever archived
Archiving messages is an essential business practice, and often required by regulations that govern your business.
With all of the business messages and electronic files that are sent via text message or chat app it is critical to protect and archive business mobile communications.
SOX, FINRA, SEC, GLBA, Dodd-Frank (USA); FSA & FCA (UK); MiFID II (EU)
FINRA Regulatory Notice 07-59 firm[s] to have supervisory policies and procedures to monitor all electronic communications technology used by the firm…
HIPAA, HITECH (USA), GDPR (EU) : PHI sent via text message must be encrypted & archived.
45 CFR 164.316 must “retain the documentation …for 6 years from the date of its creation or the date when it last was in effect, whichever is later.”
The Freedom of Information Act, Federal Rules of Civil Procedure (FRCP), Federal Information Security Management Act (FISMA)
Text messages are considered a public record, they’re business records related to the work of the agency.
Companies within the energy sector including oil, gas & petrochemicals, need to monitor & record communications.
The Federal Energy Regulatory Commission (FERC) Order No. 717.
All emails, voicemail, text messages and other communication between energy companies’ transmission and marketing functions must be retained for five years.
A VARIETY OF WAYS TO ARCHIVE YOUR MESSAGES
We offer different means to archive SMS, MMS, Calls and Mobile Messages
Maintain compliance, mitigate risk, track & archive messages.
TeleMessage offers comprehensive reporting, audit trails, traceability and archiving solutions fully integrateable with your email & data archiving platforms. Read more.
ONE DEVICE, TWO PHONE NUMBERS
VIRTUAL ENTERPRISE NUMBER
- TeleMessage Messaging App installed on the device is associated with a virtual enterprise number.
- All communications are time & date stamped, tracked, logged and archived.
- Provides a complete solution for compliance, authentication and audits.
- Track when messages are sent, delivered, read and answered.
- Employee continues to use device of choice, ideal for BYOD organizations.
- Keep personal number & communications private.
- Continue to use native phone app for all personal calls and messages.
- Personal data including messages, remain on the device even if business related data is deleted.
- Works on any Android/iOS Device
MESSAGE CAPTURE & INSTANT ARCHIVAL
END TO END MESSAGE ENCRYPTION
MONITOR & ALERT FUNCTIONS
An audit trail of all transaction and message exchange during an investigation.
Search by date, time, from, to or free text search for easier record retrieval.
SEAMLESS INTEGRATION WITH EMAIL ARCHIVE