Mobile texting is booming, it’s containing sensitive corporate data.
Considering that more work-related activities are done on personal mobile devices, it is essential to monitor, archive, and retrieve those messages containing work-related content.
The use of the mobile device in the workplace has dramatically changed the way we work.
of an information worker’s time is spent on a mobile device
of employees use mobile for work while on personal time
of work-related content is accessed via mobile devices
of content is created on mobile device
Only 50% of work generated on mobile is ever archived
Archiving messages is an essential business practice, and often required by regulations that govern your business.
With all of the business messages and electronic files that are sent via text message or chat app it is critical to protect and archive text messages and business mobile communications.
SOX, SEC, GLBA, Dodd-Frank (USA); FSA & FCA (UK); MiFID II (EU)
HIPAA, HITECH (USA), GDPR (EU) : PHI sent via text message must be encrypted & archived.
45 CFR 164.316
must “retain the documentation …for 6 years from the date of its creation or the date when it last was in effect, whichever is later.”
Government
National Archives and Records Administration (NARA), The Freedom of Information Act, Federal Rules of Civil Procedure (FRCP), Federal Information Security Management Act (FISMA)
Text messages are considered a public record, they are a Business records related to the work of the agency.
Energy
Companies within the energy sector including oil, gas & petrochemicals, need to monitor & record communications.
The Federal Energy Regulatory Commission (FERC) Order No. 717. All emails, voicemail, text messages and other communication between energy companies’ transmission and marketing functions must be retained for five years.
Maintain compliance, mitigate risk, and track and archive messages TeleMessage offers comprehensive reporting, audit trails, traceability and archiving.
Fully integrated with your email archiving solution!
ONE DEVICE, TWO PHONE NUMBERS
Virtual Enterprise Number
- Add, Remove & Suspend Users
- Multi-User Import
- Manage User Profiles
- Distribute Apps Via Mobile Management to get employees up & running
- Integrate with other IT system via our APIs
Personal Number
- Employee continues to use device of choice, ideal for BYOD organizations.
- Keep personal number & communications private.
- Continue to use native phone app for all personal calls and messages.
- Personal data including messages, remain on the device even if business related data is deleted.
- Works on any Android/iOS Device
Read more about our archiving solutions.
FEATURES
MESSAGE CAPTURE & INSTANT ARCHIVAL
Archive mobile messaging on company-issued or BYOD devices. Messages are archived in an unwriteable, unerasable format, ensuring that no message tampering is possible.
END TO END MESSAGE ENCRYPTION
TeleMessage offers the highest available security level to eliminate the possibility of a security breach and is in line with most electronic messaging compliance regulations.
SEARCH
Advanced search capabilities (keyword, phrase, date, time, from/to, delivery status etc…) allows for quick and efficient retrieval of messages. Download and analyze audit log files and records with search/query activity enabled for allowed administrator. Filter records and exported them to selected file types immediately or on schedules.
MONITOR & ALERT FUNCTIONS
Know exactly when messages were sent, delivered, read and answered. At any point, organizations can monitor the transmission of any message allowing for accountability and transparency.
AUDIT LOGS
Meet e-discovery legal requirements; in the event of an audit or legal discovery. Trace all message exchange:
- An audit trail of all transaction and message exchange during an investigation.
- Search by date, time, from, to or free text search for easier record retrieval.
COMPLIANCE
All mobile messaging done by your employees is 100% secure and guaranteed to be in compliance with SEC rules & regulations , FINRA rules & regulations, Federal Rules of Civil Procedure (for eDiscovery), Sarbanes- Oxley Act, HIPAA, GDPR NI 31-103 (Canada), FSA rules regulations (UK), and MiFID (EC).
STORAGE
Message archiving can be stored onsite or offsite, with ability to create mirrored storage and web access for authorized personnel.
COMPREHENSIVE REPORTING
Creates automatic reports to detail any flagged messages, unmapped devices or user history as defined by the company policy; IT administrators can also customize their own reports — reporting is configurable and parameters fully customizable.
SYSTEM ADMINISTRATION
System is actively monitored from archival level down to individual user. Access to log files on all levels of the system for authorized users.
DUAL PERSONA
Employees can confidently communicate with colleagues, partners and clients knowing that their personal communications remain private. Businesses have assurance that corporate assets, intellectual property and client contacts are protected.
FLEXIBLE DEPLOYMENT
Deployed as SaaS or on-premise, customer- hosted environment. TeleMessage also operates securely within a variety of enterprise MDM/EMM environments.
SEAMLESS INTEGRATION WITH EMAIL ARCHIVE
We can store the mobile messaging text messages in your regular email archive. Seamless integration with any archiving vendor over SMTP. Keep all communication and archived data in one centralized location.
Enterprise Number Archiver
Provides employees with a business number associated with an App on their phone. Business communication is archived.
Android Archiver
The TeleMessage Android App runs in the background of your device and copies all messages and sends it to the TeleMessage server to be archived.
Network Archiver
We’ve partnered with the leading mobile carriers to copy messages directly from the network side.
LEARN HOW TO ARCHIVE TEXT MESSAGES
We offer different means to archive SMS, MMS, Calls and Mobile Messages
- Mobile Messaging Apps
- Wireless Copy from Device
- Virtual Enterprise Number
- Network Based Archiving
TAKE CONTROL OF YOUR DATA – STAY COMPLIANT!
Contact us to learn more about how to implement a text messaging archiving solution within your organization.